Refund Policy

We want you to be happy with your purchase. Because our products are digital files sent by email, please read this policy before buying.

Eligible for a Refund

You can request a full refund within 14 days of purchase if:

• The file is damaged, corrupted or will not open, and we cannot provide a working replacement
• You did not receive your files within 12 hours and we cannot resolve the problem
• The product is significantly different from its description
• You were charged more than once for the same order

Not Eligible for a Refund

• Change of mind after the file has been sent to you
• Buying a product by mistake when you already own it (contact us – we will usually help)
• Problems caused by not having software that can open PDF files

How to Request a Refund

Email contact@westmonti.com with your order number and a short description of the issue. We reply within 24 hours on business days.

Refund Processing

Approved refunds are issued to your original payment method (PayPal or card) within 5–10 business days.

Contact

Westmonti
2924 N 84th St, Omaha, NE 68134, USA
Phone: +1-402-391-5937
Email: contact@westmonti.com